Privacy Policy

Effective Date: April 14, 2025

Coastal Wound Care (“we,” “our,” or “us”) is committed to protecting the privacy of every individual who visits our website, www.coastalwoundcare.com. This Privacy Policy describes how we handle information collected through our website, even though we do not directly collect personal health or identifying information online.

By using this website, you agree to the terms of this policy.

1. Purpose of the Website

Our website provides general information about our clinic, our providers, services, office locations, and contact information. It is not intended to provide medical advice or replace professional healthcare services.

2. Information Automatically Collected

While we do not collect personally identifiable information, we may automatically gather limited technical information when you visit our site for operational and security purposes:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of visit
  • Pages viewed
  • Referring website address (if applicable)

This data is collected through standard web server logs and may be used for statistical analysis, website optimization, and security monitoring.

3. Cookies and Tracking Technologies

We may use cookies and third-party analytics tools (such as Google Analytics) to:

  • Measure how users interact with our site
  • Improve user experience
  • Monitor aggregate site traffic

Cookies do not collect personal data, and you may disable them through your browser settings.

4. Third-Party Services and Tools

We may use third-party service providers to support our website. These include:

  • Web hosting platforms
  • Analytics services
  • Website maintenance providers

These third parties may have access to limited technical data to perform their services on our behalf, but they are not permitted to use the information for any other purpose. We do not sell or share data with advertisers or marketers.

5. Links to External Websites

Our website may link to third-party websites (e.g., hospitals, medical resources, social media platforms). We do not control the privacy practices of these external sites and encourage you to review their privacy policies before interacting with them.

6. HIPAA Disclaimer

Coastal Wound Care does not collect Protected Health Information (PHI) via its website. If you are a patient, your rights under HIPAA are respected and enforced within the clinic setting. For clinical privacy practices, please refer to our HIPAA Notice of Privacy Practices available at our office locations.

7. South Carolina Family Privacy Protection Act

In accordance with South Carolina Code §§ 30-2-10 through 30-2-50, we do not collect personal information through this website for resale or commercial solicitation purposes.

8. Data Security

We maintain standard administrative, technical, and physical safeguards to protect our website and server infrastructure. However, no internet transmission or storage system is 100% secure, and we cannot guarantee absolute protection of your information.

9. No Medical Advice

The information provided on this website is for general educational purposes only and should not be interpreted as medical advice. Always consult a licensed medical professional for personal health concerns.

10. User Communications

Email communications sent to us through the contact information provided on our website may be shared with a Coastal Wound Care staff member, administrator, or medical professional who is best suited to respond to your inquiry. We make reasonable efforts to reply promptly once a message is received. Depending on the nature of your inquiry and applicable laws and regulations, your communication may be archived or securely discarded after we respond.

Please note: The email links on our website do not use encrypted or secure messaging platforms. As such, any communication sent via standard email may be intercepted or viewed by others while in transit over the internet. If your message contains sensitive medical or personal information and you wish to keep it private, we recommend contacting our office by phone or discussing it in person rather than by email.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website signifies acceptance of any revised terms.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Coastal Wound Care

2060 Charlie Hall Boulevard, Suite A

Charleston, SC 29414

Phone: (843) 483-0193